Cancellation
From the Terms and Conditions, effective November 9, 2026.
Important Ameriplan information
Ameriplan membership plans are not insurance. They provide access to healthcare savings, services and participating-provider programs according to the applicable membership.
Cancellation by the Member
You may cancel your membership at any time. Email cancel@ameriplanusa.com or mail a written request to GNO Holdings, Inc dba Ameriplan, Bank and Credit Card Department, 800 Town and Country Blvd Ste 500, Houston, Texas 77024. You may also use the cancellation link supplied in your confirmation email when available. Include your member number if known; support will help identify your account if it is missing.
We record receipt, stop future recurring charges promptly and confirm the cancellation and effective date in writing. Contact support promptly if a payment is about to process. An internal delay does not authorize a charge that should have been stopped. You need not obtain sponsor permission or return an obsolete physical card to cancel. We honor additional cancellation methods and shorter processing periods required by applicable law.
Refund policy
If you cancel within 30 days of activation, membership fees paid are refundable under the satisfaction guarantee, subject to more favorable state rights. Where a state measures the period from delivery of the card and guide or another event, that required period applies. The $20 registration fee is nonrefundable only where the applicable agreement and law permit. We issue refunds within the legally required period; the general guide processing period is no later than 30 days.
State protections may require refunding an administrative charge, interest or a prorated refund. The guides identify additional protections, including refunding membership and administrative charges for timely cancellations in Arkansas, Colorado, Maryland and Tennessee, and prorated unused prepaid periods in Florida, Nevada and Oklahoma. These examples do not limit additional rights. Applicable state disclosures govern.
After the general refund period, fees for elapsed membership periods are ordinarily nonrefundable unless law, the applicable agreement, a billing correction or another approved remedy requires otherwise. Membership refunds do not refund independent providers’ charges. Provider or vendor refunds follow their applicable terms and law. BC training-fee refunds and termination are governed separately by the BC Agreement.
Cancelling online
Your confirmation email and its PDF contain a link that cancels your membership from this website. It shows you the membership first and records your request when you confirm it, which counts as a request in writing. Customer Support will confirm the cancellation by email. If a payment is due in the next day or two, contact Customer Support as well so it can be stopped in time.
Questions about this?
Email customersupport@ameriplanusa.com, or .